MOD Special Terms and conditions
General Terms
Specials are applicable for MOD 2019 Entrants only.
To redeem the special, the MOD Entrant must present proof of entrance to MOD 2019.
Not applicable for use in conjunction with any other specials
Ceramic Coating Packages refer to preparation + ceramic coating of paintwork. Preparation is mandatory to ensure the life of the coating.
Applicable for bookings made prior to 30 June 2019
Only applicable if redeemed at Obsessive Car Detailing Ltd, 33 Walls Road, Penrose
No minimum or maximum spend are required
Specials are applicable for MOD 2019 Entrants only.
To redeem the special, the MOD Entrant must present proof of entrance to MOD 2019.
Not applicable for use in conjunction with any other specials
Ceramic Coating Packages refer to preparation + ceramic coating of paintwork. Preparation is mandatory to ensure the life of the coating.
Applicable for bookings made prior to 30 June 2019
Only applicable if redeemed at Obsessive Car Detailing Ltd, 33 Walls Road, Penrose
No minimum or maximum spend are required
Payment Terms
Unless otherwise stated on the invoice, payment is due on the same day of service. If payment is not made on the due date, OCD may charge interest on the overdue amount calculated on a daily basis from the due date until actual payment.
OCD employ a third party debt collection agency. Should payment not be made, the overdue debt will be recovered through said third party agency. You will also be liable to pay all expenses and costs (including legal costs as between solicitor and client) in relation to the recovery or attempted recovery of any overdue amount.
Credit card payments incur a surcharge of 3%.
Cancellation Policy
We ask that if you must cancel or reschedule any appointment, that you please provide us with at least 24-hour notice. This way, we will be able to accommodate clients on our waiting list.
We do understand that unavoidable issues arise and will do our best to work with you in case of an emergency. Last minute cancellations or ‘no shows’ may be charged a cancellation fee. Here is our general breakdown of cancellation fees:
- Less than 1 day notice will result in a charge equal to a minimum 50% of reserved appointment(s)
- ‘NO SHOWS’ will be charged 100% of service amount (more than 2 no shows will result in prepayment of any future appointments
- If an appointment is rescheduled more than 2 times you will be asked for 50% non-refundable deposit to secure the booking.
Vehicle Detailing Services
Our detailing services and the steps entailed in each Detailing Package are listed at www.obsessive.co.nz.
Unless otherwise arranged and agreed prior, the services listed are the ones that will be performed for each Detailing Package.
Unless otherwise arranged and agreed prior, we will not clean closed interior pockets (such as the glove box and center console armrest pockets, if fitted). This is due to client privacy.
Paint Protection Film Specific Terms of Service
Please note, any current stone chips on the areas we apply film may in fact become more obvious after application due to uneven surface under the film. Please note also that the application of Paint Protection Film does involve removing & applying film multiple times which can cause stress to paintwork. Whilst OCD ensure the highest level of care when applying film, there is always a risk of paintwork lifting (separating the clear coat from the base layer). Should the paintwork not be original (i.e. if there has been a respray on the vehicle) there is a much higher chance of paint lifting. This is unfortunately a risk of the job being undertaken, and not something we can cover. To lessen this risk, we will always assess the vehicle prior to commencing work; however the work is undertaken with the understanding our clients are happy to accept this risk & associated responsibility for damages.
Vehicle Collection
Unless otherwise organised prior, vehicle collection from OCD is due on the same day as completion of the service (the "due date"). If collection is not made on the due date, OCD may charge storage fees calculated on a daily basis from the due date until actual collection.
Due to workflow and ensuring the absolute best quality levels are upheld for our clients, we have specific time slots available for vehicle collection. There are two available spaces per day;
- 11.00am – 12.00pm
- 4.00pm – 5.00pm
Your desired collection slot must be arranged with the OCD Management Team to ensure we have your vehicle ready.
Should you wish to pick your vehicle up outside of these hours, this must also be arranged with the OCD Management Team - 0800 NO SWIRLS (0800 667 947) or info@obsessive.co.nz
Unless otherwise organised prior, vehicle collection from OCD is due on the same day as completion of the service (the "due date"). If collection is not made on the due date, OCD may charge storage fees calculated on a daily basis from the due date until actual collection.
Due to workflow and ensuring the absolute best quality levels are upheld for our clients, we have specific time slots available for vehicle collection. There are two available spaces per day;
- 11.00am – 12.00pm
- 4.00pm – 5.00pm
Your desired collection slot must be arranged with the OCD Management Team to ensure we have your vehicle ready.
Should you wish to pick your vehicle up outside of these hours, this must also be arranged with the OCD Management Team - 0800 NO SWIRLS (0800 667 947) or info@obsessive.co.nz
Privacy Policy
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this Privacy Policy, which explains our online information practices and the choices you can make about the way your information is collected and used. To make this Privacy Policy easy to find, we make it available throughout our site and where personally identifiable data may be requested.
The Information We Collect
This Privacy Policy applies to all information collected or submitted on our website. On some pages, you may be able to order products, make requests, and register to receive email updates. The types of personal information collected at these pages include:
Name
E-mail address
Phone number
How We Use Information
We do not share the information you provide about yourself with outside parties except to the extent necessary to complete that order. We may use your e-mail address to communicate with you, for example, to notify you of special offers or programs you might find of interest.
We use return e-mail addresses to answer the e-mail we receive. We may also use these e-mail addresses to respond to queries.
You may be able to register with our website if you would like to receive updates on news , events, or new products or services.
We may use non-identifying and aggregate information to better design our website and share with our advertising agencies. For example, we may tell an advertising agency that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to personally identify those individuals.
If you choose to register or receive products or materials from us, or to otherwise give us personal information, we may store some or all of that personal information and use it for marketing research and marketing purposes. We will never sell your personal information to any other company. In the event of a criminal investigation or a suspected illegal activity, we may be required by law enforcement agencies to share certain personal information.
Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
Copyright © 2019 Obsessive Car Detailing Ltd | Terms & Conditions
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this Privacy Policy, which explains our online information practices and the choices you can make about the way your information is collected and used. To make this Privacy Policy easy to find, we make it available throughout our site and where personally identifiable data may be requested.
The Information We Collect
This Privacy Policy applies to all information collected or submitted on our website. On some pages, you may be able to order products, make requests, and register to receive email updates. The types of personal information collected at these pages include:
Name
E-mail address
Phone number
How We Use Information
We do not share the information you provide about yourself with outside parties except to the extent necessary to complete that order. We may use your e-mail address to communicate with you, for example, to notify you of special offers or programs you might find of interest.
We use return e-mail addresses to answer the e-mail we receive. We may also use these e-mail addresses to respond to queries.
You may be able to register with our website if you would like to receive updates on news , events, or new products or services.
We may use non-identifying and aggregate information to better design our website and share with our advertising agencies. For example, we may tell an advertising agency that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to personally identify those individuals.
If you choose to register or receive products or materials from us, or to otherwise give us personal information, we may store some or all of that personal information and use it for marketing research and marketing purposes. We will never sell your personal information to any other company. In the event of a criminal investigation or a suspected illegal activity, we may be required by law enforcement agencies to share certain personal information.
Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
Copyright © 2019 Obsessive Car Detailing Ltd | Terms & Conditions
